Category Archives: iOS

The Future of Assistants

Virtual assistants are everywhere these days. If you have an Android phone, iPhone, or even a Windows phone, you have a built in virtual assistant. On Android, you have Google Now. On iOS, you have Siri. On Windows, you have Cortana. These aren’t even all of your choices. There are more 3rd party assistants than you can shake a stick at. SpeakToIt’s Assistant, Hound, Amy, blah blah blah. And that’s just on your phone or tablet. If you widen the scope, you can’t help but notice Amazon’s Echo device.

Unfortunately, all of these assistants are flawed for a variety of reasons. Google Now has all the personality of a wet paper bag. Siri has virtually no customization options. Cortana is somewhere in between Siri and Google Now, but retains the faults of both. Most of the 3rd party assistants are even worse. I want to lay out what’s wrong with these assistants and how I hope we can fix them in the future to make something truly revolutionary.

Ubiquity

Assistants are limited by where they’re located. If you’re using more than one type of device, which many of us are, then you’re running into this limitation often. If you’re looking for information on your Android phone, but switch to your desktop, your desktop assistant (if you have one) isn’t aware of what you’re doing on your phone. If you ask Alexa a question, Cortana or Siri is clueless about that. There’s very little communication going on. That’s because these assistants are limited in their scope. Cortana doesn’t exist in the same space as Alexa, and Siri and Google Now barely know the other exists. About the closest you’re going to come is that they can pretty much all use Google Calendar and Contacts. Even when you’re using a 3rd party assistant like SpeakToIt’s, your assistant on your Windows desktop has no clue about your assistant on your Android phone.

Walled Gardens

I know the term has become famously (and justifiably) associated with Apple, but when it comes to assistants, that’s where all of them live. Cortana searches with Bing, Google Now with Google, Siri searches iTunes. Alexa shops Amazon. You have to delve into the 3rd party offerings if you’re going to have some choice in the matter. Even then, your choices are usually limited as most of them will go straight to Google anyway.

What We Need

So how do we fix this mess? What do we need for all of this to work together? In my opinion, we need an open source option. Something that can be put anywhere by anyone. The root of the problem with the assistants we currently have is that all of them are playing to the best interests of a single entity. Apple doesn’t want to promote Google, Microsoft doesn’t want to promote Google, and Google just wants to promote itself. If we’re going to break through the walls, we need a choice that isn’t limited by it’s origins or the shortsightedness of a single corporate entity. This works best when a project is open source.

mark1It just so happens that there is a project like this underway. It’s called Mycroft. I haven’t had the pleasure to use it yet, but on a fundamental level, I love what they’re trying to do. They have an Echo type device that brings your assistant into any room in the house whether you’re carrying your phone or not. Appearances suggest that there will be a Windows, OSX, and a Linux desktop version of Mycroft as well. This will let you use the same assistant on your computer you use in your house. Additionally, there appears to be an Android version in the works. The open source nature of Mycroft could make it the first truly ubiquitous AI assistant, and keep it from being walled in to a particular ecosystem.

I don’t want this article to come across as a sales pitch for Mycroft. I think their project is spectacular, and I hope that they are amazingly successful, but there’s work to be done for any of this to pan out. In my opinion, these devices need to be aware of each other. I’d like to see them communicate via a torrent communication network. End to end encryption between nodes. Each instance of Mycroft should be inextricably tied to the user. I want Mycroft to protect you from snooping at every level by offering TOR. I want Mycroft to have the option to communicate with more devices like the Roomba. You can’t tell me that you wouldn’t love to be able to say, “Mycroft, vacuum the floor.” and have it happen. I want Mycroft to be able to communicate. I want to be able to say, “Mycroft, share the new video of my kids with my mom.” and have my Mycroft tell her Mycroft that I have a file for her and would she like to cast it to her TV. If she says yes, have the file transferred automatically from my location to hers and played on her TV without ever having to lift a finger.

A lot of these things probably seem like pipe dreams, but I think that Mycroft’s open source nature could make it all possible. Any developer can come by and create a skill and release it upon the world. Mycroft won’t be tied down by corporate greed. Really, the sky’s the limit. Hopefully, once again, FOSS can take a good idea and make it great.

iPhone 3Gs – The Worst Phone I’ve Ever Owned

Soon I will be celebrating the anniversary of one of the worst technology mistakes I’ve ever made. First, some back story.

My first son was born in July of 2008. At the time, I was using a an LG V. For a gadget guy, I actually haven’t own that many cell phones. I’d had the V for several years,and it was a nice, sturdy phone for me. Both my wife and I work, so unfortunately, we had to put my son into Daycare instead of keeping him at home.

Here’s where the problem came in. I didn’t like the fact that any time I was away from my desk (like when I was in one of my many meetings), I couldn’t be reached if I was needed by my Daycare. The building I worked in allowed for virtually no Verizon signal inside the building. Even just a couple feet from the window, and signal dropped to zero. The same was true for every other cellular network I looked into, with one exception. AT&T. We didn’t want to switch to AT&T, so we toughed things out for almost a year before it was just too much. So, after talking to my wife, we decided to switch from Verizon to AT&T so that I’d be reachable inside of the building.

So, since we were switching networks anyway, we decided to splurge, and get smartphones. Really, at the time on AT&T’s network, the only choices were iPhone or Blackberry. I really didn’t want a Blackberry, so even though I’ve never been a big fan of Apple, I sucked it up and we each got an iPhone. The 3Gs had just been released, so we picked up the most current model.

For a couple months, everything was fine. Then it happened. My wife got a job offer out of state, and we decided to take it. Our new city (as it happens, Phoenix, AZ) didn’t have the greatest AT&T reception. There were many “dead spots” in areas where we frequented. Even in our home we sometimes barely get any 3G bars. I realize that this isn’t the fault of the phone, but the network, but it’s here for context.

One morning, we were heading out to work, my wife grabs her phone, and it won’t turn on. Plugged in, unplugged, we get nothing. We take the time and go to the Apple Store, and talk to one of the “Geniuses” there. He plays around with the phone for about 30 minutes, and gets nowhere with it. Apple graciously replaces the phone for us since we hadn’t even bought it a year ago. Unfortunately, with the new phone, none of her apps transferred to the new phone. Any pictures were unrecoverable (couldn’t even crack open the phone and change out the battery), so we lost a good number of pictures and videos of our now almost 2 year old son. We were not pleased with this.

Not long after that, I started noticing my phone behaving oddly. The phone would turn off claiming the battery was dead when the meter still was reporting over 10% charge. When I say that the phone “turned off”, I mean that the screen just blacks out. No warning. Apps were crashing left and right, and the phone was virtually unusable. Again, we took it to the “Genius” bar. The “Geniuses” played around with the phone for a little while, and then reported to me that the reason the phone was doing that was that there was a bug in the OS software that was telling me there was charge when there wasn’t. He suggested that I completely reinstall the OS.

Under the mistaken impression that these “Geniuses” might actually know what the heck they’re talking about, I followed my orders. I reinstalled the OS from scratch, completely rebuilding my phone. No change to the behavior of the phone. Still crashes apps, still dies before the battery meter makes it even close to zero.

We take it back to the Apple Store. The “Geniuses” tell me that the bug that caused the problem in the first place is still present in the current version of the OS, and that the next version of the OS will resolve the problem for me. All I need to do is wait for the next release.

Still, for some reason, thinking that they might have some semblance of a clue, I wait. Next version comes, and it doesn’t solve the problem. I rebuild the OS from scratch again, and it still doesn’t help.

At this point, I’ve given up on the “Geniuses”. They know what Apple tells them. I can’t use the word “Genius” without heaping derision on it when referring to Apple’s employees.

The phone is getting worse. The phone dies with 30% or 40% of the battery still supposedly charged. Apps barely run on the stupid thing any more, and many of the ones that I actually liked fail to load at all.

With about six months left in my AT&T contract, the phone has begun shutting down with 90% charge still apparently available. I bite the bullet and buy a Case-Mate battery extender. This thing is really the only thing that keeps phone working. It fools the phone into thinking that it’s plugged in. The Case-Mate battery only gives me about 3 hours charge, but right now, the battery in the phone is giving me less than 15 minutes. I have to keep the phone plugged in virtually all day, and when I can’t keep it plugged in, I turn on the Case-Mate so at least the phone thinks it’s plugged in.

Now, with under a month to go until this AT&T contract expires, I will be running (not walking) to the nearest Verizon store to replace this nightmare of a device as quickly as I can. I will replace this spotty network, and I will replace this disaster of a phone. I can honestly say that the iPhone was the worse tech purchase I’ve ever made, and the only thing it excelled at was making me miss my LG.

To the people that tell me constantly that the iPhone is “Magical” or “Revolutionary”, I tell you that you can take this phone. The sooner the better as far as I’m concerned.

The countdown has begun.

There is an ending to my pain, and if I have my way, I will never own another Apple product again.

Linux: It Just Works

Recently, a friend of mine and I were discussing his phone and his desire to buy the iPhone 5 to replace his Android phone. Personally, think moving from an Android to an iPhone is a mistake, but that’s not really the point of this particular posting.

During the course of the conversation, the phrase came up “It just works.” I’ve heard this phrase countless times over the years to describe one OS or another, and it’s always seemed weird to me.

For something to “just work”, the task that you’re trying to perform has to be within the subset of tasks the device is inherently capable of. For example, if I were to want to browse the web, in today’s day and age, pretty much any computer or smart phone I picked up would “just work”. They all come with built in web browsers and networking capability. So the claim “it just works” could apply to any of them. A secondary, counter example would be, if I were to want to dig a hole in my back yard. Now, short of using the case as some sort of digging device, none of those devices could claim to “just work”.

What this really boils down to is this: Whether a device “just works” or not is subjective to a particular persons needs.

For me (and I’d go so far as to claim most people), what I need in a computer is simple.

  1. I need a word processor. This doesn’t have to be Microsoft Word, or Lotus something or other. To often, people get tied up in names. I’d be willing to bet that Open Office or LibreOffice can perform most if not all tasks required of an average user.
  2. I need a spread sheet. Again, it doesn’t  have to be a particular brand name, and again, Open Office or LibreOffice more than meet the needs of the majority.
  3. I need access to the Web. Linux supports Firefox, Chrome, Opera, and other web browsers. All are capable of browsing the vast majority of the web.
  4. I need to view graphics. I have a digital camera and two kids. I want to see video and images of those kids on my computer. Linux more than covers these bases, and does so with ease and style. No issues there.

So, when it really comes down to it, Linux does all the things that the average person requires from their OS. On top of those things, it’s easy to use, stable, and close enough to being virus free that it makes the Mac look like a cesspool of infection.

Based on those facts, I think it’s safe to say it.

Linux:  It just works.

Pwn2Own 2011 is coming! Place your bets…

The Pwn2Own 2011 contest is right around the corner. It’s going to be March 9th, 10th, and 11th. It looks like Linux will be not participating again this year with the exception of Android. Maybe that’s because it’s a foregone conclusion that it won’t be Pwned. Who knows.

Android is in the mix this year in the mobile category. Here’s the contenders:

  • Dell Venue Pro running Windows 7
  • iPhone 4 running iOS
  • Blackberry Torch 9800 running Blackberry 6 OS
  • Nexus S running Android

My predictions are they will fall in this order:

  1. iPhone 4.
  2. Dell Venue Pro
  3. Blackberry.
  4. Android.

I really was torn about 3 and 4 (but 1 and 2 were easy). Blackberry has been shown to be fairly security aware. I guess time will tell.

What are your predictions?